Start a new search, then select a related item from the autosuggest. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. I am old and cannot afford to pay for this time share. This would leave me with only the maintenance fee to pay. Theres nothing worse than a cramped hotel room and lack of personal space. My biggest fear is the financing paperwork I signed. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. Don't have an account? Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. BBB Business Profiles generally cover a three-year reporting period. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Contributions should be appropriate for a global audience. To learn more, check out our blog What is a Timeshare and How Does it Work? Hang onto your paperwork. Congrats on finding TUG. With the average cost of a timeshare, you will have already made up what you paid for and more! All we ask is that you follow a few simple guidelines. There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. $12,000. We bought 3,000 points for around $13K. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. What is the cost??? Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Need to find a different location? International Association of Better Business Bureaus. Read full review of Palmera Vacation Club. The trading power we were supposed to have with RCI was Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. My dad had this happen and he called them and said he was not paying anothe dime. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. Others, however, pose a big financial risk. (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. Scam Clue 4: A promotion demanding that you act now or lose the deal. Like all the other complaints prior to me. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. Check the spelling of your query. I submitted a certified letter to the company with no response. Type in the email address you registered with. We were blatantly lied to about our purchase. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. Perhaps, the finest resort community along the Atlantic Coastline. At this point I just wanted to get my money back and get out of there. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. we are convinced we made a BIG mistake and composed a letter to cancel the contract. Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. Can any body help me? From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. Payment . A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. Offers void where prohibited by law. get quotes and more. We asked plenty of questions, figuring 4 heads were better than 2. The only outcome youve been selected for is a fleecing. 'unethical behavior' I was verbally abused and threatened by staff member. All content should be genuine and unique to the guest. Bath 2 . Others, however, ask you to pay big up front for some promised future benefit. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. You May Like: Disney Vacation Club Rentals Grand Californian. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. I am one of those seniors who purchased on the promise that they would sell current time share. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. The savings and perks are clear. 2023 RCI, LLC. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. Palmera Vacation Club. Share. My husband and I are both smart people and we feel so foolish that we jumped into this. I should be able to sue myself out of this contract since they did not sell my current time share. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. All rights reserved. Use this comments board to leave complaints and reviews about Palmera Vacation Club. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. Not to mention, timeshare resale scams can target owners in need of relief. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . Interested in Palmera Vacation Club? Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. So why do people still buy timeshares? We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. I want to give it away, We just want to walk away from the contract, We joined palmera timeshare 11/2019 with false sale pitch. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. If we can verify it in our system, an email will be sent to you with your password. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Palmera is deducting $295 out of my checking account a month. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. Average Palmera Vacation Club Sales Executive yearly pay in the United States is approximately $105,656, which is 37% above the national average. ST-26552. Thank you! I've had my bank account since 1975 and want to keep it. We wouldn't budge. The Palmera membership also included a Quest Vacation Club membership. How do they get away with this? and I fell for it. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. Someone's going to jail and it isn't me. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. How do I get out of this? 602357907. |
You May Like: What Is The Cheapest Caribbean Vacation. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. This business is not a member of Business Consumer Alliance. BBB is here to help. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. Reply. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). He quickly started to get upset with us, making smart comments to us too (like other people on this thread). So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! He wouldn't take that. He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. When you buy a timeshare, its an investment in your family and quality of vacations. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. Please let me know what happened or who to contact. Desired outcome: It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. Also publication TIMESHARING TODAY. The first thing you should do before searching for rental homes is decide on an ideal budget. As a matter of policy, BBB does not endorse any product, service or business. About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. The letter is already in transit via FedEx to PCV. The club promoter is making a profit somewhere along the process. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. RCI, LLC is not responsible for any activities or services provided third party providers. I want to close my bank account in hopes of getting away from these vultures. In Share your photos and videos with others to prove the truth of your words. as it is a completely free way to help other owners find TUG on the internet! The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. VSI the company that supposedly sells your previous timeshare is also irreputable. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. You can find contact details for Palmera Vacation Club above. We paid cash, so we don't have that leverage. purchase it back from us. Barcelo/occidental vacation club is a rip off. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. They lied about what the points would get us. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). Like a free stay and Hilton money? Save. Customer Reviews are not used in the calculation of BBB Rating. The most helpful contributions are detailed and help others make better decisions. My points being correct. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. Login to participate on the website. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. He was not up front at all. We told him flat-out during the tour that we are not interested. It was basically, sorry sucker attitude. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Must call to book. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. The product has changed into something that families, couples, and adults love. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? No. He showed us the availability for the following year during the same week we purchased. Theyre also applicable regardless of the comments tone. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. Read your contract for rescission and follow those directions exactly as stated. If I were you I'd get out of there as quick as you can. These vacations are limited. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. We were told they no longer sell that We know of no licensing or registration requirement for companies engaged in this company's stated type of business. Now I have 2! Thats just false for anything thats not outright property ownership. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. Make sure any club youre considering can pass an easy scam test. This is not the first time that we have had issues with getting people to respond, Desired outcome: My wife and I was deceived and lied to, they are good at what they do. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. Initial claims often can offer some early scam clues: Scam Clue 1: The promotion is claiming that youre getting something free. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. The latest review amount billed was posted on Feb 28, 2023. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. They just came to our room. This is the version of our website addressed to speakers of English in the United States. Our records indicate the company failed to respond to the one complaint brought to its attention. Clear all My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? Copyright 2020 Business Consumer Alliance All Rights Reserved. Learn how the rating is calculated 1 complaint. And can't book anything. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Amount Settled: $0.00. This was a hassle no doubt. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Sounds like your bases are covered. more, You seem to have JavaScript disabled. I have tried multiple times and never receive a response from the request. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Dont Miss: Hicv Vacation Package Kissimmee Fl. Nov 15, 2016. Report inappropriate content Robert F 2 posts 92. RCI, LLC. Cancel.We want out of Palmera. Reviews are most valuable when they are original and unbiased. Nothing is free. Theres a lot of noise out there. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. I did this for over an hour. All of the one star reviews that you read are TRUE. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. At this point I am willing to let them keep the money they sham me out of. Respect the privacy of others. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. At least I can dispute the credit card charges. incorrect. product but we could spend more $ and upgrade. To be updated with all the latest news, offers and special announcements. He started to get pushy when he got into his sales pitch. File Complaint Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. Read Also: Sale Of Vacation Rental Property. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. Offer void where prohibited by law. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. He seemed very nice and personable at first. Complaint Resolution Index (CRI) Explained. 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. Is this your company?
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