Daily, 7am - 11pm: Eastern Standard Time (EST). IT Department. Please refer to the FAQ on my.baplc.com for further information. Please have your booking reference ready when you call. If on the day of travel seats are not available in your cabin of eligibility, you will automatically be considered for an upgrade to the next higher cabin depending on commercial and operational needs, and subject to complying with the applicable dress code for that higher cabin. If the flight is open, the check-in agent may ask if you want an aisle or a window seat, but this depends on availability. If you are abroad, the contact number for British Airways Executive Club Silver is: +44 (0) 207 949 3065. Travel links for non-BA staff > List for a BA flight > Add APIS and contact details Customer Service Resources Customer Relations postal address Therefore you and/or your eligible nominees who for any reason require a special diet, must provide your own food, in sufficient quantities to last for the duration of the flight. As an airline industry employeewhere can I find help with my personal admin and/or booking staff travel concessions? Greater London UB7 0EB |. Looking for a particular British Airways employee's phone or email? The majority of our calls are managed by British contact centres. According to the national flag carrier's annual financial statement filed with the Thai Stock Exchange on February 24, the net income for the fourth quarter of 2022 surged to 11. . This site is protected by reCAPTCHA and the Google. / expiry date / FAQs. 159.65.154.158 Any items of sports or beach wear or any other extremes of leisure wear are unacceptable in any cabin. We have gathered invaluable insider information and tips to help you to get on board. Lorem ipsum dolor sit amet consectetur adipisicing elit. . Bookings made directly with British Airways If you need to cancel your booking, please log into Manage My Booking to see the options available to you. Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. I have traveled on 200+ international flights and I got to say the British Airways is by far the worst airline I've ever traveled. The action you just performed triggered the security solution. Email: ba.1.museum@ba.com Email: Liaison.1.council@ba.com What ways can I check in? Had a great experience and want to thank someone for it? Passengers who are not allocated seats at the time of check-in should retain their bags and go the to Flight Management Desk. Cloudflare Ray ID: 7a2c63981fec32af Flying on a stand-by ticket can be challenging. If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. How do I review and update my personal information? Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. Report a missing or damaged bag or contents. Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ? Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. There will be no staff travel office in Terminal 3. Address:Liaison Council, c/o BA Clubs, Regus 450, Bath Road, Longford, Middx,UB7 0EB, Retired Staff Association Help and advice about lost and damaged baggage, 24 hours, 7 days a week: Eastern Standard Time (EST), Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, Enquire about changes to an existing flight booking, Enquire about an existing holiday, hotel or car hire booking, Enquire about refunds for flight bookings. Passengers without a listing will be refused travel. British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. You can also visit the offices located in different parts of our country. Staff from other airlines should list for the British Airways flights they hope to travel on using this site: https://idtravel.ba.com. While 800-247-9297 is British Airways's best toll-free number, there are 6 total ways to get in touch with them. Changes to Terminal 3 check-in effective 17th September 2015 Check in at a kiosk in Zone D. If you are allocated a seat follow the kiosk instructions to have your bag tag(s) issued. British Airways is letting non-revenue staff passengers take onboard amenity kits and pyjamas as part of a series of improvements to help boost morale. Contact British Airways Contact: 0344 493 0787 International Code: BA Departs From: Terminal 1 Recommended Services If you need further details about refunds, please click here. The airline was launched in 1979 as Jersey European Airways following the merger of Intra Airways and Express . Were keen to get to the bottom of your issues whatever they might be. All Inclusive Rates The rate quoted at point of booking is fully inclusive of all mandatory charges. If offered, we ask that you politely decline. Saying "thank you" to British Airways staff members, Vouchers for Future Travel - how to use / where is my voucher? As much as wed love to help over the phone, you will find it easier to get in touch by dropping us a message. There isalso anemail addressFormer.Staff@ba.comforcomplex questions that cannot be resolved by calling the staff travel call centre and for general administration matters such as staff travel eligibility. Up to 5 You must check the screen in the office for further information. Need to get in touch with British Airways? If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next. If accepted for travel go to a bag drop desk in the main area for your boarding card and baggage acceptance. AND You are the party leader (when travelling in a group Once there, information about acceptance onto your flight will be displayed on the Staff Travel Screens. For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. Flybe (pronounced / f l a b i /), styled as flybe, was a British airline based in Exeter, England.Until its sale to Connect Airways in 2019, it was the largest independent regional airline in Europe. Contact information for British Airways (BA) Staff travel with its free or geographic phone number. A free inside look at company reviews and salaries posted anonymously by employees. Performance & security by Cloudflare. All other airports: If there is a desk signposted for standby travel, go to that desk. The British Airways Executive Club Bronze member's telephone number is 0800 597 7580. On Business is our loyalty programme for small to medium sized businesses. Continue reading. At British Airways weve always taken data protection very seriously. If traveling with hand baggage only, proceed to the ESS Flight Management Desk to have your boarding card issued and documents checked. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Address: British Airways Plc ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, BA SpeedwingCentre While the business class service . Your booking reference consists of a combination of 6 letters and numbers e.g. The airport pair on your coupon must match the flight on which you wish to travel. Email: contactba.ghana@britishairways.com. Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. AB2CD3. 11. If you have an item which exceeds that weight, you must re-pack into separate bags. Find Reviews. You can open the British Airways Visa Signature Card and earn up to 100,000 Avios. Only use this form to add British Airways tips & notes to the StaffTraveler Airline Notes database. YIDxxS1 will mean you are eligible to the economy class allowance. Currently British Airways does not issue a photo id card to widows and widowers of former staff. you have a Case Reference) and are waiting a . In the early years most staff travel was subload (subject to seat availability on departure) and tickets cost about 10% of the published fares. If you have any problems using the site, please check that your e-ticket has been correctly issued. BA has a dress code which is applied to rebate passengers. (Bsafe passwords) Tel: 020 8562 4000, BA ID Pass Issue Unit This button does not work with screen readers. Please ensure that your attire is appropriate for the cabin of eligibility. Serving and retired employees of British Airways: Please refer to the BA intranet -my.baplc.com - for all Staff Travel and Employee Self Service functions. For travel on flights operated by BA, BA CityFlyer, OpenSkies and the BA Franchisees (Sun-Air and Comair), listings must be made via idtravel.ba.com. You should then proceed to a bag drop desk. If you are not accepted for travel you will be automatically listed for the next flight to your destination if it is on the same day. Now, we're looking to build on this spirit and passion to make tomorrow . Their contact details are at the end of our, To exercise your right to be forgotten please use our, To ask questions about our Privacy Policy or the data we hold on you please write to our Data Protection Officer. Our listing site is not currently able to process tickets that feature other airlines and routes that are not specific to BA. Using the U.S. toll-free number-U.S. toll-free number (1-800-247-9297)-requires a VOIP pre-installed solution, such as Google Voice or Skype. This website might use cookies for ads, social media and analytic metrics. Have you already booked? Smart national dress or company uniform is acceptable in all cabins. If you've already travelled with us, our Customer Relations team would love to hear directly about your recent experience if you have a complaint, comment or claim. Refreshed every minute. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. Where relevant you will see special offers and other local information appropriate to the country that you select as your home country. Please also read our Privacy Policy under which, to the extent stated, you consent to the processing of your personal data. Write to us. Fly the World (Staff Travel). Please present yourself at a self-service check-in kiosk at least 60 minutes before your scheduled flight departure. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). How can I correct a mistake with one of the names in my booking? If you don't have Skype or Google Voice, you'll have to make an international call and charges will apply. Please have your booking reference ready when you call. Screen Reader users press Enter to select a Filter by category. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. When will I get a response from Customer Relations? The link to the web-site, which does show who is included in the Visa Waiver program, is: Download the StaffTraveler app to get accurate, reliable seat availability for British Airways flights. Please be sure to complete the Flight Choices section on the web-site: this gives our check-in system information to help us allocate seats, for example, whether you are prepared to split across cabins or across flights if you are travelling with other people on the same ticket type. You may also receive a text message if you have registered your mobile/cell number. How can I stop them expiring? Sean first joined British Airways in 1998, where he began his career as a financial analyst. Refreshed every minute. Seat allocation will depend on how you present yourself.
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